Omni-channel Customer Service Transformation
Sky Solutions is supporting one of the U.S. largest telecommunication providers who has wireline and wireless customers include subscribers for TV, phone, internet services and mobiles.
Streamlined Dispute Management for Customer Service
Sky Solutions supported an American multinational financial services corporation on the improvement of their dispute management application to be compliant with the updated global policies for merchants regarding chargebacks and write-offs.
Platform Performance Enhancements Lead to Improved Customer Service
Sky Solutions supported a large American medical laboratory on a critical project to improve the performance of their customer care application.
Decreasing Member Enrollment Timeline by Migrating from a Legacy System to a Modern Low-Code, Cloud-Based Platform
Solutions supports digital transformation for a large regional healthcare payer that serves roughly 1.5 million members.
