Transforming DMA Web Enterprise Business

Overview

Sky Solutions proudly spearheads a transformative partnership with the Department of Defense’s Defense Media Activity (DMA), driving innovation, efficiency, and security in the DMA Web Enterprise Business program. With a mission to provide enterprise-level cloud services for nearly a thousand websites, Sky Solutions undertakes comprehensive development, maintenance, and security operations, ensuring seamless information sharing for over 9,000 internal users.

Goal

Sky Solutions plays a pivotal role in supporting the Department of Defense (DoD) Defense Media Activity (DMA) Web Enterprise Business program. The DMA-Web.mil services program, managed by DMA, operates on an enterprise-level cloud platform, hosting and managing content for approximately 947 websites (with projections to expand to 3,000-5,000 websites in the next five years). The goal is to ensure efficient information sharing and support over 9,000 internal users.

Challenge

The Defense Media Activity (DMA) manages nearly 1,000 websites, with plans to expand to 3,000-5,000 sites in the next five years. With over 9,000 internal users, DMA needs a scalable, secure infrastructure to efficiently manage and share information. Additionally, DMA must meet strict compliance requirements, including Section 508, WCAG, and ADA standards, while ensuring robust security measures aligned with ISO 27001, NIST, and the Risk Management Framework (RMF). Sky Solutions was tasked with developing and maintaining DMA’s content management system, ensuring scalability, security, and compliance.

Solutions

Sky Solutions provides comprehensive development, maintenance, security operations, and Operations & Maintenance (O&M) services. Using an application development factory approach, Sky Solutions applies industry best practices to develop and manage DMA’s content management system software and products. Employing a Human-Centered Design approach, the team ensures a user-centric experience, resolving software issues, and maintaining compliance with Section 508, Web Content Accessibility Guidelines (WCAG), and the Americans with Disabilities Act.

Web Content Management System:

Sky Solutions actively supports the development and maintenance of DMA’s content management system. The team engages stakeholders, Web Migration managers, and service desk teams to create a roadmap, prioritize web portfolios, address O&M issues, and manage feature backlogs.

Security and Compliance:

Beyond development, Sky Solutions excels in providing a fully functioning Web Enterprise Business Operations Center with a strong emphasis on security. This includes security risk management, threat log reporting, code scanning, and continuous vulnerability assessments. Leveraging expertise in Risk Management Framework (RMF), the team develops implementation plans, supports documentation, and ensures compliance with Identification and Authentication(IA) controls.

Security Monitoring and Compliance

Sky Solutions adopts a robust security monitoring approach aligned with NIST Special Publication guidelines and RMF-based processes. Continuous reviews and updates of security procedures and configurations, monitoring network activities, and keeping intrusion detection systems up-to-date are integral components. Adhering to ISO 27001 and Security Architecture Framework, Sky Solutions provides high-level security controls, cybersecurity inspections, and contributes to the enhancement of DMA’s overall security architecture.

Technologies Used

  • Web Content Management System (WCMS)
  • Human-Centered Design (HCD)
  • Section 508 and WCAG Compliance
  • Risk Management Framework (RMF)
  • Security Monitoring
  • ISO 27001
  • Intrusion Detection Systems (IDS)

Outcome

Sky Solutions’ efforts contribute significantly to DMA’s digital transformation journey, ensuring the public availability of information through streamlined websites, robust security measures, and compliance adherence. The Human-Centered Design approach enhances user experiences, while the security operations center guarantees the integrity and reliability of DMA’s web enterprise.

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