Using a combination of Human-Centered Design (HCD), agile delivery, and DevSecOps and modern product management practices, Sky Solutions developed a comprehensive approach to fulfill DMA’s requirements. Leveraging AEM’s capabilities, combined with Sky’s project management expertise and the effectiveness of the Pilot Execution Framework, Sky has been leading the execution of the project with a strong emphasis on platform innovation and end-user experience. Sky Solutions is an Adobe Certified Reseller with Government Specialization supporting DMA in procurement, configuration, and pilot testing of the selected SaaS solution, AEM.
We are leveraging a SAFe agile approach and utilizing tools such as Jira for seamless visibility, transparency, and efficient tracking of deliverable status. The successful migration and modernization of selected websites accentuated Sky’s capabilities and experience in providing development, maintenance, and security operations to DMA, aligning with industry best practices. Also, Sky Solutions is supporting DoD in acquiring Adobe (AEM) licenses for the DMA WEB NextGen Pilot as an Adobe Certified Reseller with a Government Specialization. This strategic positioning enabled a smooth acquisition process for the necessary cloud-based licenses. Sky’ proven application development framework (Sky Factory), program management plan and effective communication plan contributed to overcome DMA’s challenges and successfully implement AEM in the WEB NextGen platform. We support Product Management by defining the MVP, product backlog, estimation/prioritization, and product roadmap. We conduct and participate in Program Increment (PI) events. We created program epics, features, user stories, dependencies, and risks from the product backlog and managed them to completion using Jira. We held demo sessions to elicit feedback to enhance collaboration and transparency. Throughout the execution, we followed an HCD approach and ADA guidelines to perform user discovery and provide the best customer experience. We conduct user research to identify needs and potential solutions, and develop personas, empathy maps, and journey maps to empathize with end users. Our UI/UX architects perform qualitative and quantitative research, ideate and develop prototypes, test solutions with identified personas, and document the users’ goals, needs, and behaviors. We created a comprehensive UI/UX guidelines document for UI design, layout, style, and text formatting.
We comply with all appropriate laws and regulations, including but not limited to the Rehabilitation Act, Section 508 and the IDEA Act. Furthermore, Sky Solutions ensures a systematic handover of responsibilities and knowledge to DMA’s internal teams. Our Transition-out approach minimizes the impact and risk during the transfer of systems and services, maintaining continuity of operations and program knowledge seamlessly.
